Orders may be cancelled within 24 hours of placing the order (please keep in mind that some items ship within 24 hours or less). Once the order is shipped, the order cannot be cancelled and it is the responsibility of the customer to return the merchandise for a refund. A 3% fee may be charged for any canceled order beyond 24 hours of order placement. The purpose of this fee is to recover processing costs and bank charge fees related to the transaction. This fee will not apply to any returned merchandise.
Special Orders and Made To Order Items cannot be cancelled.
To cancel an order, please email us at firstname.lastname@example.org or by phone at 218-326-0590.